Refund Policy
We want you to feel confident trying The Minute Box. If it's not right for you, for any reason, you can request a refund.
Refund window
You can request a refund within 90 days of receiving your order.
Condition
The product should be returned in its original condition, including any accessories or packaging it came with.
How to request a refund
Email us at theminutebox@gmail.com with your order number and we'll guide you through the next steps.
The process
- Contact us via email with your order number
- We'll provide return instructions and an address to send the product back to
- Once we receive the returned item, we'll process your refund within [5-7] business days
- Refunds are issued to your original payment method
Shipping costs
We cover return shipping costs
Questions
If you have any questions about a refund, reach out to us at theminutebox@gmail.com — we're happy to help.